Simon Young

Neglecting good customer communication is really easy. I do it myself sometimes. But for today, I’ll pick on other people.
Case 1: The New Zealand Film Commission.
They’re putting on a free seminar that was scheduled for tomorrow. I RSVPed and got a confirmation email. Then, on Friday, their newsletter told me that the event was postponed [...]

This report says “A syndication service that delivers commentary from 600 bloggers for use by newspaper publishers is set for launch, further blurring the lines that divide blogs and mainstream media.”
Having heard last week about what crap payers publishers tend to be for freelance work, the cynic journalist (a new addition to my selection of [...]